In order to submit a ticket, you must first be logged into an account.

Instructions for creating an account can be found here: Creating an Account

Once you are logged into your account, at the top of your screen you should see this:

Click on New Support Ticket to begin creating a new support ticket.

You should see:

First, select the Type of ticket you are submitting.  This will help our support team direct your ticket for the quickest response.

Next, select the Priority level of the ticket you are submitting based on the urgency of your request.

Fill out the Subject and add a Description detailing your request.

You can also clickAttach a Fileto provide addition information or resources.

Here is an example submission:

Finally, click  to complete your ticket submission process.

You'll be taken to the live ticket page where you can take further action on your ticket:

When your ticket is reviewed, a Rocket Cloud representative will reach out to you regarding your request.

Check out how to see your ticket's status: Monitoring a Ticket